How we investigated wage enforcement at the Illinois Department of Labor (IL)

By Matt Kiefer | August 9, 2017

“There ought to be a law.”

We throw that phrase around casually in our civic discourse. But sometimes a new law passes that doesn’t make a dent in the problem, as reporter Melissa Sanchez found when she looked into the bleak and arduous process of filing a wage theft claim in Illinois.

Long wait times and high dismissal rates are nothing new at the Illinois Department of Labor, where every year thousands of workers file grievances against employers who have allegedly shorted their pay. A 2012 Reporter investigation, “Waiting in Vain”, revealed the average wage theft claim took about seven months to resolve, with 41 percent ending up dismissed.

Five years on, the Reporter followed up on this story to see how things worked out. It took half a dozen Freedom of Information Act requests and several months of delays, denials and appeals before the department handed over all the wage complaint and other operational records we requested.

Our findings: Wait times for wage theft cases had increased to nine months and dismissal rates jumped to 58 percent. The promised reforms didn’t deliver.

To do our analysis, we loaded the records into a Django database, which is handy for sorting, filtering and looking up related records. When calculating case durations and dismissal rates for wage complaints, we narrowed the record set to wage complaints filed in 2014 due to the volume of pending cases in subsequent years that had unknown resolution dates and outcomes. (Other calculations, such as those counting case volume by year, or the total amount of wages claimed, include all available complaint data.)

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